Please check terms carefully to avoid trouble. 2.0 Jessie ver. 1.5 Toy Story Kaiyodo Action Figure Disney OUR ITEMS ARE 100% AUTHENTIC IN ORIGINAL BOX! WE DON’T SELL THE ITEMS THAT DON’T PASS THE MANUFACTURE’S INSPECTION. Other Disney figures/Reasonable Set are Here! After order, Please check order confirmation message ASAP. Basically we use Japan Post. It’s only as a guide. Post Office will investigate actual situation. As a rule, we only accept return request in the case of our defect. We can’t accept liability of incipient failure if item’s condition is “Brand New Never Opened”. In the case item is damaged, Buyers need to send picture of actual item to us and submit “Broken Report” to Carrier who delivers the package. If not, we can’t accept return request.